Terms and conditions

Payment Terms

30 days from the date of invoice. All bookings are made in accordance with TLN’s General Membership Terms and Conditions below.

 

General Membership Terms & Conditions

 

Definitions

“Contributions” means any material which You contribute to the Site.

“Leader” means a TLN expert in their field.

“Member” means an individual member of ‘The Leadership Network’.

“Membership” means an individual membership of ‘The Leadership Network’.

“Premium Membership” means any Membership that requires a subscription fee as set out below.

“Standard Membership” means a free of charge Membership with standard benefits as set out below.

“TLN” means TLN Training Ltd.

 

Standard Membership

Your Membership is free of charge and includes:

– A personalised online profile allowing You to connect and communicate with other Members our Site.

 

Premium Membership

Your Membership is any Membership that requires a subscription fee and lasts for 12 months. It includes:

– Standard Membership benefits, plus:

– Access to premium features of our Site, such as discussion boards and blogs, as stated on our website from time to time at the point of purchase.

– Access to Leader content.

– If applicable to Your Membership grade, access to such TLN Masterclass(es) as selected by You.

 

Other products and services

TLN may notify You of other services and products which become available during Your Membership.  These Terms will apply to such products and services unless otherwise stated.  You agree to comply with any additional terms and conditions relating to such products and services which will be notified to You prior Your purchase of such products and services.

 

Scope of Agreement

These terms and conditions (‘Terms’) comprise the contract between you, the Member (“You” or “Member”), and us, TLN Training Ltd (‘TLN’) governing Your use of the services, including any services accessed through our website https://theleadershipnetwork.com/ (the ‘Site’), any of our products and attendance at any TLN Masterclass. These Terms are binding on the parties upon Your use of our Site or any of our products or services.

 

Who we are and how to contact us

https://theleadershipnetwork.com is a website operated by TLN Training Ltd doing business as ‘The Leadership Network’. We are registered in England and Wales under company number 08776016 and we have our registered office and main trading address at Metropolitan Wharf, Building Unit 403, 70 Wapping Wall, London, E1W 3SS. Our VAT number is GB176143506. To contact us, please email theteam@leadershipnetwork.com.

 

Attending Your TLN Masterclass

You confirm that: You are appropriately qualified for attendance at Your chosen TLN Masterclass; You will conduct Yourself in a proper and professional manner; You will adhere to any health and safety, security or other requirement of TLN or of the venue where the TLN Masterclass is taking place; and You will comply with any policies or similar requirements notified to You in advance of the TLN Masterclass or in the TLN Masterclass materials.

 

Changes to Your Membership: Made by You

Standard Membership: You may cancel Your Membership at any time by notifying us via our Site or in writing at the address above.

Premium Membership: You may:

  • transfer Your Premium Membership to a colleague of similar standing in terms of business and financial responsibility, and who is also employed by Your employer, subject to their acceptance of TLN’s Terms and TLN’s prior email confirmation (at its discretion). Following such transfer, Your existing Premium Membership account will be cancelled; or
  • cancel Your Membership on 14 days’ notice via our Site or in writing at the address above. If You cancel Your Premium Membership, it will automatically convert to a Standard Membership on expiry of the then current term.

You may, by notice in writing to TLN (or where applicable, via our Site), nominate another person to manage Your online Membership account on Your behalf, subject to such person’s acceptance of TLN’s Terms and TLN’s prior email confirmation (at its discretion).  You agree that such person nominated by You will be able to access the information and details related to Your Membership and account, other than Your Contributions.

 

Fees and Payment

Premium Membership

You agree to pay Your 12-month Membership fee in full within 30 days of registration for Premium Membership. On expiry of the 12-month period, Your Membership will automatically renew for a further 12 months and You will be charged a further Membership fee via Your chosen method of payment, unless You cancel Your Membership in accordance with these Terms prior to the renewal date.  

 

Your Membership fee is non-refundable except as set out in these Terms.

You will arrange for any fees in respect of any additional TLN Masterclasses, products and services to be paid in full at the time of booking. You confirm that Your employer will be responsible for payment of all such fees due to TLN.

You confirm that You are duly authorised by Your employer to purchase the Membership, and where You are registering on behalf of one or more colleagues, You confirm that You are duly authorised by them. You acknowledge that Your colleagues will be required to accept these Terms before they can use our products and services.

TLN may at its discretion withhold any information relating to any TLN Masterclass and/or refuse You entry to the TLN Masterclass unless and until all fees due to TLN are paid in full. If any fees due to TLN are not paid in full by the date of Your chosen TLN Masterclass, TLN shall be entitled to retain any part payment which it has received.

The Premium Membership fee does not include accommodation or travel costs in relation to TLN Masterclasses. These are the responsibility of the Member.

Members are responsible for the cost of gratuities that might include use of leisure facilities available at the venue where the TLN Masterclass is being held, parking, wine with meals (where applicable) and other items not planned such as non-TLN arranged dining, mini-bar, other refreshments and telephone calls.

All fees payable to TLN shall be paid in full without any deduction, counterclaim or set-off.

 

Changes to Your Membership: Made by TLN

TLN may at its discretion suspend Your Membership without notice and without giving any reason for such suspension.

TLN may terminate Your Membership in the event of a material breach of these Terms by You which, where such breach is capable of remedy, has not been remedied within five (5) days of You receiving notice of the breach from TLN. In the event of a termination by TLN under this paragraph, there will be no refund of any fees paid.

Your Member identification code or password for our Site may be disabled at any time if in our reasonable opinion You have failed to comply with any provision of these Terms.

 

Changes to products and services

TLN reserves the right to make changes to, suspend or cease to provide its Site, any TLN Masterclasses, services and products at any time without notice, although we will use reasonable efforts to notify You in advance of any material changes. 

 

Use of the Site, our products and our services

You may use the Site, our products and our services only for lawful purposes and in a proper and professional manner. You may not use the Site, our products or our services: in any way that breaches any applicable law or regulation; to distribute any material which does not comply with our Content Standards (as set out in the Content Standards paragraph below); to send any unsolicited promotional material (spam); to disclose any information that You do not have permission to disclose; to solicit contact details or other personal information from other Members that You do not know, without authorisation; to use, disclose or distribute any data obtained in violation of our Content Standards or these Terms; or to knowingly transmit any material that You know is inaccurate or which contains viruses or any other harmful programs. You also agree: not to disclose Your login details and password to any third party; not to copy any part of our Site, products or services; and not to interfere with any part of our Site or our software.

You agree that any content You upload to our Site may be used and stored by us for the purpose of providing the Member services.

We may modify, remove or choose not to publish, Your profile or any content You post or attempt to post on our Site at any time in our discretion without notifying You.  

You acknowledge our Site aims to promote and facilitate discussion amongst Members. Accordingly, You consent to other Members being able to view Your profile, Contributions and to contact You via our Site.  If You purchase a TLN Masterclass, You consent to be added to any related discussion groups on our Site with the Leader and other attendees of the TLN Masterclass and to receive messages from the Leader and such other attendees.  

You may withdraw Your above consents at any time by updating Your settings on our Site (where applicable), by notifying us in writing at the address above or by cancelling Your Membership.

We will never disclose Your email address, postal address or telephone number to any other Members without Your consent.

 

Content Standards

These Content Standards apply to any and all Contributions, and to any associated services and products.

You agree to comply with our Content Standards at all times.

Contributions must comply with applicable law in the UK and in any country from which they are posted.

Contributions must not: contain any material which is defamatory of any person, obscene or offensive; contain or promote violent or sexually explicit material; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; infringe any third party’s rights (including Intellectual Property Rights); breach any legal duty; promote any illegal activity; be likely to harass any other person; be used to misrepresent Your identity or affiliation; or give the impression that they emanate from us, if this is not the case.

 

Attending a Masterclass

You confirm that: You are appropriately qualified for attendance at Your chosen TLN Masterclass; You will conduct Yourself in a proper and professional manner; You will adhere to any health and safety, security or other requirement of TLN or of the venue where the TLN Masterclass is taking place; and You will comply with any policies or similar requirements notified to You in advance of the TLN Masterclass or in the TLN Masterclass materials.

If You have selected Your TLN Masterclass and are unable to attend, You must notify TLN as soon as possible and You may transfer to an alternative TLN Masterclass being held within Your 12-month Membership term, provided the transfer is arranged with TLN not less than thirty days before the TLN Masterclass event is due to take place. (Subject to TLN’s written approval and selected TLN Masterclass availability).

TLN may change the venue or the date of any TLN Masterclass at any time. TLN will notify You of any changes by email or via our Site as soon as reasonably practicable.

TLN may cancel any TLN Masterclass by giving You notice by email or via our Site, in which case You may: transfer to an alternative TLN Masterclass; or attend the same TLN Masterclass at a later date, in each case provided that such date is within the remaining term of Your TLN Membership and subject to availability.

In the case where the next available alternative TLN Masterclass falls after Your Membership period has expired, TLN may at its discretion allow You to attend the same or an alternative TLN Masterclass during an extension period as notified to You by TLN.

 

TLN’s Intellectual Property Rights

TLN is the owner or the licensee of all Intellectual Property Rights in our Site, the material published on it by us, our Membership services and our other products, and the course materials provided for our TLN Masterclasses. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You own the Intellectual Property Rights in Your Contributions and grant to TLN and its affiliates a worldwide, non-exclusive, transferable, perpetual and sub-licensable licence to use, copy, modify, distribute, publish and process Your Contributions. In these Terms, Intellectual Property Rights means copyright, moral rights, trademarks, business names and domain names, goodwill, rights in computer software, database rights, and all other intellectual property rights, in each case whether registered or unregistered and all similar or equivalent rights or forms of protection in force now or in the future in any part of the world.

Any modification of the paper or digital copies of any materials or Contributions is not permitted.

You must not use any part of our content for commercial purposes without obtaining a licence to do so from us or our licensors.

 

Limitation of Liability

Nothing in these Terms shall limit or exclude TLN’s liability for death or personal injury caused by its negligence; fraud; or any other liability which cannot be limited or excluded by applicable law.

Subject to the previous paragraph: (a) TLN shall have no liability for any special damages, loss of profits, loss and/or corruption of data, or any indirect or consequential loss; (b) neither TLN nor the TLN Masterclass course leader provides any representation or guarantee that the content of the TLN Masterclass or the content on the Site will be free from errors and omissions, or that the Site, or any content on it, will always be available or uninterrupted; and (c) TLN’s total liability to You, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms shall not exceed the total of Your fees paid to TLN.

TLN shall have no liability for any loss or damage arising from the use of our Site, services or products by any Member in contravention of our Content Standards or these Terms.

You acknowledge that any Contributions posted on our Site by another Member are the views of that Member and not of TLN and TLN shall have no responsibility or liability in connection with such Contributions.  TLN shall not be responsible for the content of third party sites or products that link from our Site, Your use of such sites and products or how they may use Your information.  

 

Miscellaneous

These Terms constitute the whole agreement between us and supersede all previous agreements. You acknowledge that You have not relied on, and shall have no right or remedy in respect of, any statement, representation, assurance or warranty other than as expressly set out in these Terms.

If any Term is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

Even if we delay in enforcing any of these Terms, we can still enforce them later and such delay will not constitute a waiver of any of our rights and remedies.

Notices may be sent by email or via our Site.

TLN reserves the right to make changes to these Terms from time to time and will notify You in advance of any material changes. If You do not agree to any changes, You may cancel Your Membership in accordance with these Terms. If You continue to use our Site, products or services, You will be deemed to have agreed to our amended terms. 

 

Governing Law and Jurisdiction

These Terms shall be governed by, and construed in accordance with, English Law and the parties irrevocably agree to submit to the exclusive jurisdiction of the English courts.

 

Data Protection

We take the protection of Your data seriously. The personal data You provide will be kept confidential and used to support Your customer relationship with TLN. Data is collected in accordance with applicable data protection laws and our Privacy Policy which is available on our Site. For further information please refer to our Privacy Policy:

www.theleadershipnetwork.com/privacy-policy