Terms and conditions
All bookings are made in accordance with TLN’s General Membership Terms and Conditions below.
General Membership Terms & Conditions
“Contributions” means any material which You contribute to the Site or Group Chat.
“Group Chat” means any online chat group for Members made available via third party instant messaging sites, apps or platforms, as may be notified to You by TLN or a Leader from time to time.
“Leader” means a TLN expert in their field.
“Member” means an individual member of ‘The Leadership Network’.
“Membership” means an individual membership of ‘The Leadership Network’.
“OBEYA Membership” means a Membership that requires a subscription fee with the benefits set out below. “Premium Membership” means a Membership that requires a subscription fee with the benefits set out below.
“Standard Membership” means a free of charge Membership with standard benefits as set out below.“TLN” means TLN Training Ltd.
“TLN Product(s)” means both TLN Masterclasses and TLN Digital Services.
“TLN Masterclass(es)” means any training course provided by TLN for attendance in person by Members.
“TLN Digital Services” means any online offering provided by TLN for Members.
Your Membership is free of charge and includes:
Your Membership requires a subscription fee and lasts for 12 months. It includes:
Your Membership requires a subscription fee (payable upfront) and lasts for 12 months. It includes:
Other products and services
TLN may notify You of other services and products which become available during Your Membership. These Terms will apply to such products and services unless otherwise stated. You agree to comply with any additional terms and conditions relating to such products and services which will be notified to You prior Your purchase of such products and services.
Scope of Agreement
These terms and conditions (‘Terms’) comprise the contract between you, the Member (“You” or “Member”), and us, TLN Training Ltd (‘TLN’) governing Your use of the services, including any services accessed through our website https://theleadershipnetwork.com/ (the ‘Site’), any Group Chat and any TLN Products. These Terms are binding on the parties upon Your use of our Site, or use or purchase of any of our products or services.
Who we are and how to contact us
https://theleadershipnetwork.com is a website operated by TLN Training Ltd doing business as ‘The Leadership Network’. We are registered in England and Wales under company number 08776016 and we have our registered office and main trading address at Metropolitan Wharf, Building Unit 403, 70 Wapping Wall, London, E1W 3SS. Our VAT number is GB176143506. To contact us, please email email@example.com.
Changes to Your Membership: Made by You
Standard Membership: You may cancel Your Membership at any time by notifying us via our Site or in writing at the address above.
For all Membership types, You may, by notice in writing to TLN (or where applicable, via our Site), nominate another person to manage Your online Membership account on Your behalf, subject to such person’s acceptance of TLN’s Terms and TLN’s prior email confirmation (at its discretion). You agree that such person nominated by You will be able to access the information and details related to Your Membership and account, other than Your Contributions.
Changes to Your Membership: Made by TLN
Fees and Payment
You agree to pay Your 12-month Membership fee in full within 30 days of registration for Premium Membership. You may choose to renew Your Premium Membership for a further 12 months, subject to TLN’s then prevailing Premium Membership fees, by providing us with at least 30 days’ written notice prior to the expiry of Your then current subscription period.
You agree to pay Your 12-month Membership fee upfront prior to being able to access the benefits available via Your OBEYA Membership. You may choose to renew Your OBEYA Membership for a further 12 months, subject to TLN’s then prevailing OBEYA Membership fees, by providing us with at least 30 days’ written notice prior to the expiry of Your then current subscription period.
Your Membership fee is non-refundable except as set out in these Terms.
You will arrange for any fees in respect of any additional TLN Products and TLN services to be paid in full at the time of booking. You confirm that Your employer will be responsible for payment of all such fees due to TLN.
You confirm that You are duly authorised by Your employer to purchase the Membership, and where You are registering on behalf of one or more colleagues, You confirm that You are duly authorised by them. You acknowledge that Your colleagues will be required to accept these Terms before they can use our products and services.
TLN may at its discretion withhold any information relating to any TLN Products and/or refuse You access to any TLN Products unless and until all fees due to TLN are paid in full. If any fees due to TLN are not paid in full by the date of Your chosen TLN Products, TLN shall be entitled to retain any part payment which it has received.
The Premium Membership and OBEYA Membership fee does not include accommodation or travel costs in relation to TLN Masterclasses. These are the responsibility of the Member.
Members are responsible for the cost of gratuities that might include use of leisure facilities available at the venue where the TLN Masterclass is being held, parking, wine with meals (where applicable) and other items not planned such as non-TLN arranged dining, mini-bar, other refreshments and telephone calls.
All fees payable to TLN shall be paid in full without any deduction, counterclaim or set-off.
Use of the Site, our products and our services
You confirm that: You are appropriately qualified for attendance at, or participation in, Your chosen TLN Products; You will conduct Yourself in a proper and professional manner; You will adhere to any health and safety, security or other requirement of TLN or of the venue, website or platform where the TLN Products are being held or made available; and You will comply with any policies or similar requirements notified to You in advance by TLN in relation to the TLN Products (including in any supporting materials provided to You by TLN).
You may use the Site, any Group Chat, our products and our services only for lawful purposes and in a proper and professional manner.
You may not use the Site, any Group Chat or our products or services: in any way that breaches any applicable law or regulation; to distribute any material which does not comply with our Content Standards (as set out in the Content Standards paragraph below); to send any unsolicited promotional material (spam); to disclose any information that You do not have permission to disclose; to solicit contact details or other personal information from other Members that You do not know, without authorisation; to use, disclose or distribute any data obtained in violation of our Content Standards or these Terms; or to knowingly transmit any material that You know is inaccurate or which contains viruses or any other harmful programs.
You also agree: not to disclose Your login details and password to any third party; not to copy any part of our Site, products or services; and not to interfere with any part of our Site or our software.
You agree that any content You upload to our Site may be used and stored by us for the purpose of providing the Member services.
We may modify, remove or choose not to publish, Your profile or any content You post or attempt to post on our Site at any time in our discretion without notifying You.
You acknowledge our Site and any Group Chat aim to promote and facilitate discussion amongst Members. Accordingly, in respect of our Site, You consent to other Members being able to view Your profile, Contributions and to contact You via our Site. If You purchase a TLN Product, You consent to be added to any related discussion groups on our Site with the Leader and other attendees of the relevant TLN Product and to receive messages from the Leader and such other attendees. You agree to comply with the Chatham House Rules in respect of any discussions on our Site and any Group Chats.
In respect of any Group Chat, we will only add You to a Group Chat at your request and with Your consent. If you request to be added to a Group Chat, You consent to Leaders and other Members being able to view Your profile, Contributions and to contact You via the Group Chat and to receive messages from them. You acknowledge and agree that participation in any Group Chats is entirely voluntary and at Your own risk. TLN’s role in relation to any Group Chat is merely to promote and facilitate connections between Members (by way of adding Members to a Group Chat) to enhance the Member experience of use of its products and services but TLN does not monitor or moderate the content of any Contributions on such Group Chats.
You may withdraw Your above consents at any time by updating Your settings on our Site (where applicable), by notifying us in writing at the address above or by cancelling Your Membership. You may also remove Yourself from a Group Chat at any time without notice to TLN.
We will never disclose Your email address, postal address or telephone number to any other Members without Your consent.
These Content Standards apply to any and all Contributions, and to any associated services and products. You agree to comply with our Content Standards at all times.
Contributions must comply with applicable law in the UK and in any country from which they are posted. Contributions must not: contain any material which is defamatory of any person, obscene or offensive; contain or promote violent or sexually explicit material; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; infringe any third party’s rights (including Intellectual Property Rights); breach any legal duty; promote any illegal activity; be likely to harass any other person; be used to misrepresent Your identity or affiliation; or give the impression that they emanate from us, if this is not the case.
Changes to products and services: made by You
For Premium Membership:
If You have selected Your TLN Masterclass and are unable to attend, You must notify TLN as soon as possible and You may transfer to an alternative TLN Masterclass being held within Your 12-month Membership term, provided the transfer is arranged with TLN not less than six weeks before the TLN Masterclass event is due to take place. (Subject to TLN’s written approval and selected TLN Masterclass availability).
For OBEYA Membership:
If You have selected Your TLN Product and are unable to attend, You must notify TLN as soon as possible and You may, on up to three occasions, transfer to an alternative TLN Product being held within Your 12-month Membership term, provided the transfer is arranged with TLN not less than six weeks before the TLN Product is due to be held. (Subject to TLN’s written approval and selected TLN Product availability).
Changes to products and services: made by TLN
TLN reserves the right to make changes to, suspend or cease to provide its Site, any TLN Masterclasses, services and products at any time without notice, although we will use reasonable efforts to notify You in advance of any material changes.
TLN may change the venue, date or time of any TLN Products at any time. TLN will notify You of any changes by email or via our Site as soon as reasonably practicable.
TLN may cancel any TLN Products by giving You notice by email or via our Site, in which case You may: transfer to an alternative TLN Product or the same TLN Product at a later date, in each case provided that such date is within the remaining term of Your TLN Membership and subject to availability.
For OBEYA Membership:
In the event that there is a conflict, or a potential conflict, of interest between You and the relevant TLN Product partner (as determined by TLN in its sole discretion), TLN reserves the right (on notice by email or via our Site) to transfer You to an alternative TLN Product within the remaining term of Your TLN Membership, subject to availability.
In the case where the next available alternative TLN Product falls after Your Membership period has expired, TLN may at its discretion allow You to attend the same or an alternative TLN Product during an extension period as notified to You by TLN.
TLN’s Intellectual Property Rights
TLN is the owner or the licensee of all Intellectual Property Rights in our Site, the material published on it by us, the TLN Products, our Membership services and our other products, and the course materials provided for our TLN Masterclasses. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You own the Intellectual Property Rights in Your Contributions. With regard to Your Contributions on our Site, You grant to TLN and its affiliates a worldwide, non-exclusive, transferable, perpetual and sub-licensable licence to use, copy, modify, distribute, publish and process such Contributions. In these Terms, Intellectual Property Rights means copyright, moral rights, trademarks, business names and domain names, goodwill, rights in computer software, database rights, and all other intellectual property rights, in each case whether registered or unregistered and all similar or equivalent rights or forms of protection in force now or in the future in any part of the world.
Any modification of the paper or digital copies of any materials or Contributions is not permitted.
You must not use any part of our content for commercial purposes without obtaining a licence to do so from us or our licensors.
Limitation of Liability
Nothing in these Terms shall limit or exclude TLN’s liability for death or personal injury caused by its negligence; fraud; or any other liability which cannot be limited or excluded by applicable law.
Subject to the previous paragraph: (a) TLN shall have no liability for any special damages, loss of profits, loss and/or corruption of data, or any indirect or consequential loss; (b) neither TLN nor the Leader provides any representation or guarantee that the content of the TLN Products, the Site or Group Chat will be free from errors and omissions, or that the Site or Group Chat, or any content on them, will always be available or uninterrupted; and (c) TLN’s total liability to You, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms shall not exceed the total of Your fees paid to TLN.
TLN shall have no liability for any loss or damage arising from the use of our Site, any Group Chat, or any of our services or products by any Member in contravention of our Content Standards or these Terms.
You acknowledge and agree that any Contributions posted on our Site or any Group Chat by another Member are the views of that Member and not of TLN and TLN shall have no responsibility or liability in connection with such Contributions.
TLN makes no representation, warranty or commitment in respect of any third party sites, apps, platforms or services and shall not be responsible for: (a) the content of third party sites, apps or platforms, (b) products that link from our Site or any Group Chat, (c) Your use of such sites, apps, platforms and products or (d) how such third party sites, apps or platforms may use Your information.
These Terms constitute the whole agreement between us and supersede all previous agreements. You acknowledge that You have not relied on, and shall have no right or remedy in respect of, any statement, representation, assurance or warranty other than as expressly set out in these Terms.
If any Term is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.
Even if we delay in enforcing any of these Terms, we can still enforce them later and such delay will not constitute a waiver of any of our rights and remedies.
Notices may be sent by email or via our Site.
TLN reserves the right to make changes to these Terms from time to time and will notify You in advance of any material changes. If You do not agree to any changes, You may cancel Your Membership in accordance with these Terms. If You continue to use our Site, products or services, You will be deemed to have agreed to our amended terms.
Governing Law and Jurisdiction
These Terms shall be governed by, and construed in accordance with, English Law and the parties irrevocably agree to submit to the exclusive jurisdiction of the English courts.