Terms and Conditions


Payment Terms

30 days from the date of invoice. All bookings are made in accordance with TLN’s General Membership Terms and Conditions.


General Membership Terms & Conditions



Your 12-month Membership includes:

– A place at one TLN Masterclass selected by You.
– A personalised online profile allowing you to connect and communicate with other members of our TLN Community.

TLN may notify you of other Member services which become available to You during the Membership term. Your Membership is transferable but cannot be cancelled.


Scope of Agreement

These terms and conditions (‘Terms’) and any order submitted by You, the Member (‘Order’), comprise the contract between you, the Member (“You” or “Member”), and us, TLN Training Ltd (‘TLN’) governing Your use of the services, including any services accessed through our website https://theleadershipnetwork.com/ (the ‘Site’) and attendance at Your chosen TLN Masterclass. These Terms are binding on the parties upon confirmation by TLN of acceptance of the Order submitted by You.


Who we are and how to contact us

https://theleadershipnetwork.com is a website operated by TLN Training Ltd. We are registered in England and Wales under company number 08776016 and we have our registered office and main trading address at Metropolitan Wharf, Building Unit 403, 70 Wapping Wall, London, E1W 3SS. Our VAT number is GB176143506. To contact us, please email theteam@leadershipnetwork.com.


Attending Your TLN Masterclass

You confirm that: You are appropriately qualified for attendance at Your chosen TLN Masterclass; You will conduct Yourself in a proper and professional manner; You will adhere to any health and safety, security or other requirement of TLN or of the venue where the TLN Masterclass is taking place; and You will comply with any policies or similar requirements notified to You in advance of the TLN Masterclass or in the TLN Masterclass materials.


Changes to Your Membership: Made by You

Your Membership is transferable but cannot be cancelled.

If You have selected Your TLN Masterclass and are unable to attend, You must notify TLN as soon as possible and You may transfer to an alternative TLN Masterclass being held within Your 12-month Membership term, provided the transfer is arranged with TLN not less than thirty days before the TLN Masterclass event is due to take place. (Subject to TLN’s written approval and selected TLN Masterclass availability).

Should you wish to discontinue your Membership you may transfer it to a colleague of similar standing in terms of business and financial responsibility, and who is also employed by your employer, subject to their acceptance of TLN’s Terms and TLN’s prior written approval (in its discretion).


Fees and Payment

You will arrange for your Membership fee and any fees in respect of any additional TLN Masterclasses, where applicable, to be paid in full within the time specified in the Order. You confirm that Your employer will be responsible for payment of all fees due to TLN.

You confirm that You are duly authorised by your employer to purchase the Membership, and where You are placing an Order on behalf of one or more colleagues, You confirm that you are duly authorised by them.

TLN may at its discretion withhold any information relating to any TLN Masterclass and/or refuse You entry to the TLN Masterclass unless and until all fees due to TLN are paid in full. If any fees due to TLN are not paid in full by the date of Your chosen TLN Masterclass, TLN shall be entitled to retain any part payment which it has received.

The Membership fee does not include accommodation or travel costs. These are the responsibility of the Member.

Members are responsible for the cost of gratuities that might include use of leisure facilities available at the venue where the TLN Masterclass is being held, parking, wine with meals (where applicable) and other items not planned such as non-TLN arranged dining, mini-bar, other refreshments and telephone calls.

All fees payable to TLN shall be paid in full without any deduction, counterclaim or set-off.


Changes to Your Membership: Made by TLN

TLN may change the venue or the date of any TLN Masterclass at any time. TLN will notify You in writing of any changes as soon as reasonably practicable.

TLN may cancel any TLN Masterclass by giving You written notice, in which case You may: transfer to an alternative TLN Masterclass; or attend the same TLN Masterclass at a later date, in each case provided that such date is within the remaining term of your TLN Membership and subject to availability.

In the case where the next available alternative TLN Masterclass falls after your membership period has expired, TLN may at its discretion extend the term of Your TLN Membership for up to an additional six months to allow You to attend the same or an alternative TLN Masterclass during such extension period.

Your Membership fee is non-refundable except as set out in these Terms.

TLN may at its discretion cancel any Membership without giving any reason for such cancellation. In such event, TLN shall promptly refund to You all fees paid pro-rata in respect of such cancellation.

TLN may terminate Your Membership in the event of a material breach of these Terms by You which, where such breach is capable of remedy, has not been remedied within five (5) days of You receiving notice of the breach from TLN. In the event of a termination by TLN under this paragraph, there will be no refund of any fees paid.

Your user identification code or password may be disabled at any time if in our reasonable opinion You have failed to comply with the provisions of these Terms.


Use of the Site

You may use the Site only for lawful purposes. You may not use the Site: in any way that breaches any applicable law or regulation; to distribute any material which does not comply with our Content Standards (as set out in the Content Standards paragraph below); to send any unsolicited promotional material (spam); or to knowingly transmit any material that contains viruses or any other harmful programs. You also agree: not to disclose your login details and password to any third party; not to copy any part of our Site; and not to interfere with any part of our Site or our software.


Interactive services

We may provide different interactive services on our Site, including the ability to communicate online with other Members, discussion boards and blogs (‘Interactive Services’).

We are not liable for any loss or damage arising from the use of any Interactive Service by a user in contravention of our Content Standards.

You agree that any content You upload to our Site may be used and stored by us for the purpose of providing the Interactive Services.


Content Standards

These Content Standards apply to any and all material which You contribute to the Site (‘Contributions’), and to any Interactive Services associated with it.

You agree to comply with our Content Standards at all times.

Contributions must comply with applicable law in the UK and in any country from which they are posted.

Contributions must not: contain any material which is defamatory of any person, obscene or offensive; contain or promote violent or sexually explicit material; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; infringe any third party’s Intellectual Property Rights; breach any legal duty; promote any illegal activity; be likely to harass any other person; be used to misrepresent Your identity or affiliation; or give the impression that they emanate from us, if this is not the case.


TLN’s Intellectual Property Rights

TLN is the owner or the licensee of all Intellectual Property Rights in our Site, the material published on it, and the course materials provided for our TLN Masterclasses. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

In these Terms, Intellectual Property Rights means moral rights, trademarks, business names and domain names, goodwill, rights in computer software, database rights, and all other intellectual property rights, in each case whether registered or unregistered and all similar or equivalent rights or forms of protection in force now or in the future in any part of the world.

Any modification of the paper or digital copies of any materials You have printed off or downloaded is not permitted.

You must not use any part of our content for commercial purposes without obtaining a licence to do so from us or our licensors.


Limitation of Liability

Nothing in these Terms shall limit or exclude TLN’s liability for death or personal injury caused by its negligence; fraud; or any other liability which cannot be limited or excluded by applicable law.

Subject to the previous paragraph: (a) TLN shall have no liability for any special damages, loss of profits, loss and/or corruption of data, or any indirect or consequential loss; (b) neither TLN nor the TLN Masterclass course leader provides any representation or guarantee that the content of the TLN Masterclass or the content on the Site will be free from errors and omissions, or that the Site, or any content on it, will always be available or uninterrupted; and (c) TLN’s total liability to You, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms shall not exceed the total of Your fees paid to TLN.



These Terms constitute the whole agreement between us and supersede all previous agreements. You acknowledge that You have not relied on, and shall have no right or remedy in respect of, any statement, representation, assurance or warranty other than as expressly set out in these Terms.

If any Term is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

Even if we delay in enforcing any of these Terms, we can still enforce them later and such delay will not constitute a waiver of any of our rights and remedies.
Notices may be sent by email and references to ‘in writing’ include by email.


Governing Law and Jurisdiction

These Terms shall be governed by, and construed in accordance with, English Law and the parties irrevocably agree to submit to the exclusive jurisdiction of the English courts.


Data Protection Act

We take the protection of Your data seriously. The personal data You provide will be kept confidential and used to support Your customer relationship with TLN. Data is collected in accordance with the Data Protection Act 1998 and our Privacy Policy which is available on our Site. For further information please refer to our Privacy Policy: